Refund policy


No Returns Policy — Merry Little Moments

At Merry Little Moments, all of our products are custom-made using the photos you provide. Because each item is created uniquely for you, all sales are final and we do not accept returns or offer refunds.

Defective or Damaged Products

We want every memory to be preserved perfectly. If your order arrives defective, damaged, or with a production error, please contact us within 3 days of delivery and include clear photos of the issue.

Once reviewed, we will remake and replace the defective item at no cost to you.

Replacements are offered only for items that arrive damaged or defective. We do not refund or remake items due to:

  • Low-quality or blurry photos uploaded by the customer

  • Incorrect spelling or details provided at checkout

  • Change of mind after purchase

Important Notes

  • Because all items are printed exactly as submitted, please double-check your photos and personalization details before completing your order.

  • Issues must be reported within 3 days so we can assist you in a timely manner.

If you have any questions, please reach out to us at [your email].

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